Mindful Mediation – Privacy Policy

Mindful Mediation abide by the National Privacy Principles contained in the Privacy Act 1988 (Cth) (the Act).

Personal information is defined by the Act as “information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.”

Why do we collect personal information?

Mindful Mediation collects information of a personal nature so that we can provide you with services, and market our services.

Who do we collect personal information about?

Mindful Mediation collects information about our clients, potential clients, suppliers, and business associates.

What type of personal information do we collect?

Mindful Mediation collects information such as names, addresses, contact details and other information that assist us provide and market our services.

Do we collect information of a sensitive nature?

Mindful Mediation collects some information during the usual administration of our services that may be deemed sensitive under the Act.

According to the Act, sensitive information is “information or an opinion about an individual’s: racial or ethnic origin; or political opinions; or membership of a political association; or religious beliefs or affiliations; or philosophical beliefs; or membership of a professional or trade association; or membership of a trade union; or sexual preferences or practices; or criminal record; that is also personal information; or health information about an individual; or genetic information about an individual that is not otherwise health information.

Sensitive information will only be disclosed if required by a court, tribunal or regulatory authority or if you otherwise consent to its disclosure to a third party.

How is personal information collected?

Mindful Mediation collects information provided to us through online enquiry forms, face-to-face and telephone meetings and business cards. When consented to by our clients, Mindful Mediation sometimes obtains personal information from other professionals over the telephone or in the form of a report.

Is personal information collected by the website?

Mindful Mediation collects information via online enquiry forms. It is also anonymously collected by other organisations on Mindful Mediation’s behalf to analyse online search patterns and history.

How do we use your personal information?

Mindful Mediation may use your information to carry out their business operations, market their services, communicate with clients, buy from suppliers, comply with legal requirements and improve our services.

Will we share your information with others?

Mindful Mediation will only share your personal information with others if obligated to by a court, tribunal or regulatory authority or if you otherwise consent to its disclosure to a third party.

How do we protect the security of the personal information collected?

Mindful Mediation protect the security of personal information collected through storing information in secure facilities.

Can you access your personal information?

You may access your personal information, except in the circumstances set out in the Act.

Do you have any further questions?

If so please contact our office on 1300 MINDFUL (646 338).