Our workplace mediators, facilitators and coaches are multi-skilled specialists in workplace conflict resolution. They draw from a broad spectrum of therapeutic and facilitative techniques to ensure effective and durable solutions. They are all Nationally Accredited Mediators and many have postgraduate qualifications in Mediation, Psychology, Law, Human Resources and / or Business.

Mediation client industries include: Television, Telecommunications, FMCG, Insurance, Banking and Finance, Legal, Agriculture, Manufacturing, Retail, Superannuation, Hospitality, Higher Education, Education, Child Care, Foster Care, Science, Not-For-Profit, Law Enforcement, Medical, Technology, IT, Community Services, Health, Engineering, Taxation, and Transport.

Mindful Mediation, formerly Dispute Resolutions Australia, was conceptualised in 2003 by Caryn Cridland. Since then much time and research has been invested in creating a unique workplace mediation service. Mindful Mediation began providing services in 2006.

About Our Founder

Caryn Cridland
B Psych (Hons) LLB (Hons) MDR (Hons) M Psych (Org)

Caryn Cridland is the Founder of Mindful Mediation. Caryn is a Nationally Accredited Mediator with close to 10 years combined international experience in workplace, family, and community mediation. She is a Registered Psychologist, specialising in organisational psychology, and admitted as a Solicitor in the Supreme Court of NSW. Caryn is also a Qualified Yoga and Qi Gong Teacher.

Caryn specialises in workplace mediation, facilitation, coaching, training, team building, and leadership. Her passion is turning leadership conflict into an opportunity for growth, development, and flourishing.

Caryn designs and delivers workshops, and provides one-on-one coaching, to corporate and government clients to enhance leadership capability, team building, communication skills, emotional intelligence, leadership style, workplace mediation, and conflict management skills. She also conducts organisational cultural audits, and team assessments.

Leadership development clients include Coca-Cola, Fox Entertainment, General Mills, Hallmark, Australian Red Cross Blood Service, Bilfinger Berger, Oakton Consulting, Aurora Energy, RMIT University, Illuka, MWH, and the Department of Economic Development, Tourism and the Arts.

While establishing Mindful Mediation, Caryn Cridland worked in the legal and mediation fields for over twelve years in the private and public sectors. Industries include employment, medical, immigration, personal injury, commercial and community services. She was also Tipstaff to the Honourable Justice Virginia Bell, now in the High Court of Australia, in 2002.

Caryn lectures postgraduate subjects – Mediation Practice, Advanced Mediation, and Psychology and Dispute Resolution, at the University of Technology, Sydney. She has also provided mediation coaching services to Bond University on the Gold Coast. Caryn has guest lectured at Bond University and Sydney University.

Caryn regularly speaks at conferences including:

  • National Mediation Conference
  • LEADR Kon Gres
  • Informa’s Workers Compensation Service Conference
  • Australian Psychological Society’s Dispute Resolution and Psychology Conference
  • Macquarie University’s Work and Self Development Conference
  • FairWork Summit
  • EAN Network

She also speaks at internal forums and conferences – including WorkCover and Animal Liberation.

Caryn presented a poster of her research at the Australian Positive Psychology Conference, Positive 2012, and will also present a poster of her research at the Third World Congress on Positive Psychology in Los Angeles in 2013.

Our Team 

Sue Blashki


Sue Blashki is a Workplace Mediation Specialist, a Nationally Accredited Mediator, and a Nationally Registered Family Dispute Resolution Practitioner. Sue is a member of a number of Dispute Resolution organisations, including the Australian Mediation Association (AMA), the Institute of Arbitrators and Mediators (IAMA), and LEADR. She has trained as a mediator with Bond University, Relationships Australia, and as a Specialist Workplace Mediator with Mindful Mediation.

Sue was appointed as a Magistrate in Victoria in 1991 and retired from the bench in April 2011. Prior her appointment to the bench Sue practised at the Bar in Victoria for about 11 years, and lectured at Victoria University. She is also a member of the Victorian Bar and was admitted to practice as a Barrister and Solicitor in the Supreme Court of Victoria.

Sue’s other achievements include:

  • Appointed by the Commonwealth Attorney General as a member of the Family Law Council.
  • Convenor of the Child and Family Services Committee and also a member of other Committees of the Council, including Litigants in Person; Violence and Family Law; and Civil and Religious Divorce.
  • Member of a number of Committees involved in the preparation and drafting of Legislation for the Victorian Government and the Victorian Law Reform Commission.
  • Supervising Magistrate for Family Law and Family Violence.
  • Presided over many Civil disputes, including conducting arbitrations, and acted as Coroner, dealt with Victims of Crime, and dealt with a large number of Criminal cases and Child Protection cases.
  • Involved in the establishment of the Children’s Koori Court, a court specifically set up to hear cases involving young Indigenous offenders.
  • Involved in many community and business activities and a member of a number of Boards.
  • Chair of the Metropolitan Fire Brigade Appeals Tribunal.
  • Chair of the Municipal Electoral Tribunal.
  • Vice President of the Board of Management of the Montefiore Homes for the Aged in Melbourne.
  • Member of the Council of the State Film Centre.
  • Life Governor of Peninsula Health.
  • Director of a number of private companies, including Florence Nightingale Private Hospital in Melbourne, now a part of the Epworth Group of Hospitals.
  • Director of a number of companies in Queensland, including a company involved in land development on the Sunshine Coast.

Carol Churchill


Carol Churchill is a Workplace Mediation Specialist, a Nationally Accredited Mediator, and an Occupational Therapist. She has a Master of Dispute Resolution from the University of Technology, Sydney, and completed Specialist Workplace Mediator Training with Mindful Mediation. Carol is also a member of LEADR, a Dispute Resolution organisation.

Carol has over 12 years experience in Workers Compensation, specialising in the area of psychological injury. She commenced with GIO Workers Compensation Insurance as an Injury Management Team Leader. Carol was recognised for her strong leadership and management skills, which led to variety of roles including Business Analyst, Business Services Manager, and Acting Account Manager.  Carol had the opportunity to work with many Treasury Managed Fund clients, particularly NSW Police Force, and NSW Education and Communities.

Since then Carol has established a successful medico-legal company specialising in assessment of workplace psychological injury claims, and for the past 4 years has been an independent consultant to a number of workers compensation insurers. She is engaged as an External Case Manager for psychological injury claims which have not resolved to the satisfaction of all parties, despite multiple interventions and long term case management by the insurer. Carol has also been engaged as a coach for claims staff to enhance their understanding of workplace psychological injury and to more effectively manage psychological injury claims including the use of dispute resolution services to support successful return to work.

Carol’s other achievements include:

  • Deputy Director, Rehabilitation Services Manager, and Family and Group Therapist, of Blacktown City Mental Health Services for over 15 years where she developed internationally recognised mental health services for consumers, families and carers and for liaison in consultation with government and non- government agencies
  • Appointment to the Federal Government Disability Reference Group in 1998
  • Secondment as Acting Director of Charmian Clift Cottages, a unique residential service for women living with a mental illness and their dependent children
  • Consultant to Commonwealth Rehabilitation Service during development of a specialist psychological services unit
  • Board Member of Embark Enterprises P/L, dedicated to providing employment opportunities for those recovering from a mental illness
  • Member of many interagency committees dedicated to deliver inclusive services for people with a mental illness