Our workplace mediators, facilitators and coaches are multi-skilled specialists in workplace conflict resolution. They draw from a broad spectrum of therapeutic and facilitative techniques to ensure effective and durable solutions. They are all Nationally Accredited Mediators and many have postgraduate qualifications in Mediation, Psychology, Law, Human Resources and / or Business.

Mediation client industries include: Television, Telecommunications, FMCG, Insurance, Banking and Finance, Legal, Agriculture, Manufacturing, Retail, Superannuation, Hospitality, Higher Education, Education, Child Care, Foster Care, Science, Not-For-Profit, Law Enforcement, Medical, Technology, IT, Community Services, Health, Engineering, Taxation, and Transport.

Mindful Mediation, formerly Dispute Resolutions Australia, was conceptualised in 2003 by Caryn Cridland. Since then much time and research has been invested in creating a unique workplace mediation service. Mindful Mediation began providing services in 2006.

About Our Founder

Caryn Cridland
B Psych (Hons) LLB (Hons) MDR (Hons) M Psych (Org)

Caryn Cridland is the Founder of Mindful Mediation. Caryn is a Nationally Accredited Mediator with close to 10 years combined international experience in workplace, family, and community mediation. She is a Registered Psychologist, specialising in organisational psychology, and admitted as a Solicitor in the Supreme Court of NSW. Caryn is also a Qualified Yoga and Qi Gong Teacher.

Caryn specialises in workplace mediation, facilitation, coaching, training, team building, and leadership. Her passion is turning leadership conflict into an opportunity for growth, development, and flourishing.

Caryn designs and delivers workshops, and provides one-on-one coaching, to corporate and government clients to enhance leadership capability, team building, communication skills, emotional intelligence, leadership style, workplace mediation, and conflict management skills. She also conducts organisational cultural audits, and team assessments.

Leadership development clients include Coca-Cola, Fox Entertainment, General Mills, Hallmark, Australian Red Cross Blood Service, Bilfinger Berger, Oakton Consulting, Aurora Energy, RMIT University, Illuka, MWH, and the Department of Economic Development, Tourism and the Arts.

While establishing Mindful Mediation, Caryn Cridland worked in the legal and mediation fields for over twelve years in the private and public sectors. Industries include employment, medical, immigration, personal injury, commercial and community services. She was also Tipstaff to the Honourable Justice Virginia Bell, now in the High Court of Australia, in 2002.

Caryn lectures postgraduate subjects – Mediation Practice, Advanced Mediation, and Psychology and Dispute Resolution, at the University of Technology, Sydney. She has also provided mediation coaching services to Bond University on the Gold Coast. Caryn has guest lectured at Bond University and Sydney University.

Caryn regularly speaks at conferences including:

  • National Mediation Conference
  • LEADR Kon Gres
  • Informa’s Workers Compensation Service Conference
  • Australian Psychological Society’s Dispute Resolution and Psychology Conference
  • Macquarie University’s Work and Self Development Conference
  • FairWork Summit
  • EAN Network

She also speaks at internal forums and conferences – including WorkCover and Animal Liberation.

Caryn presented a poster of her research at the Australian Positive Psychology Conference, Positive 2012, and will also present a poster of her research at the Third World Congress on Positive Psychology in Los Angeles in 2013.