Australia’s First Specialist Workplace Mediation Training Program


18-22 November 2013. Sydney. 5 Day – National Accreditation. Call 1300 646 338.

Eventbrite - Workplace Mediation Training Course - SYDNEY

11-13 November 2013. Sydney. Advanced Workplace Mediation. Call 1300 646 338.

Eventbrite - Advanced Workplace Mediation Training - SYDNEY

Click for a sample of Workplace Mediation Training Videos from previous workplace mediation training workshops.

Discover a proven workplace mediation methodology and evidence-based psychological tips and techniques to ensure successful outcomes.

The Workplace Mediation Training Program is a systematic, practical program designed by a Registered Psychologist / Lawyer / Mediator / Leadership Consultant to develop a successful workplace mediation practice.

All aspects of developing a successful workplace mediation practice from obtaining clients to finalising party agreements and making recommendations are covered in the Workplace Mediation Training Program:

  • 3-day workshop
  • 6 x 2-hour online group mentoring sessions
  • 1-hour telephone individual debrief
Benefits of Completing the Workplace Mediation Training Program

Participants will obtain a step-by-step guide on how to run a successful workplace mediation consultancy, including:

  • Certificate of Attendance
  • 31 hours towards professional development in mediation – including mediation simulations
Workplace Mediation Training Program Content

The Workplace Mediation Training Program covers a range of topics.

At the conclusion of the program participants will feel confident to run a basic workplace mediation process (dependant upon their current skill level).

  • Obtaining and retaining clients
  • Initial contacts with the organisation
  • Documentation
  • Setting up expectations
  • Obtaining background information
  • Individual sessions
  • Diagnosing the issues
  • Assessing the parties for suitability (when not to mediate)
  • Determining the most suitable dispute resolution process
  • Arranging the mediation or additional individual sessions
  • Coaching prior to mediation
  • Workplace mediation tips and strategies
  • Ensuring party resolutions are practical, workable and durable
  • Drafting agreements
  • Reporting back to organisations
  • Making recommendations to the organisation (with regard to culture, structure or system)
Feedback from the last Workplace Mediation Training Program

“Inspiring, authentic. Reaching far beyond technical skills to the heart of mediation. Opening up possibilities for participants and extending resources for practice.”                  

 Ewa Grajewska – HR Consultant / Mediator

“Excellent communication. Passionate about what she does. Walks the talk. Exceptionally well-presented and researched. Materials comprehensive. Remarkable reflection on practice and integration of materials and knowledge into a person-centred mediation practice. Exceptional practical tips and tools.”  

Robyn Greaves – HR Consultant

“Caryn’s presentation was in my opinion quite unique in holding the attention of the group over the whole 3-day period. Her presentation was excellent and her style thoroughly engaging. I found the workshop thoroughly informative and very enjoyable.”

Sue Blashki – Former Magistrate / Mediator

“The pace was perfect so that the content was covered as promised – yet every opportunity was explored for additional personal needs. Caryn used her skills, knowledge as a model for learning. Her sharing of her experience was so generous and valuable. Not a power point presentation in sight! This was the most wonderful, confirming, educational workshop. Caryn tapped into everyone’s skills and needs.”  

Carol Churchill – Case Manager / Mediator

“A wonderful, thorough job, professional and personable. I want to thank you in particular for the incredible resources you have collated and shared. The pre-reading, course material and tools are beyond wonderful and infinitely appreciated.”  

Bianca Keys – Mediation Specialist / Conflict Coach

“Very calm and tranquil presence. Very real. I appreciated the effort put into the materials and the days. Learnt a lot and really motivated to move towards workplace mediation with more confidence. Great that the course covered not only process. Loved the self-care which is often forgotten about.”  

Yula Blecher – FDRP / Mediator

Eventbrite - Workplace Mediation Training - SYDNEY

Or call 1300 646 338 for specialist Workplace Mediation Training. 

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