How to Resolve Workplace Conflict – Basic



How to Resolve Workplace Conflict empowers managers to resolve everyday low level conflicts in their team using a proven step-by-step process.
In this practical, online course, managers will learn:
  • how to confidently and successfully resolve conflicts before they escalate
  • how to analyse the conflict or complaint
  • how to choose the most effective dispute resolution process
  • every stage of an effective dispute resolution process
  • how to successfully resolve the dispute.
Stop low level conflicts and complaints from escalating into high level conflicts and complaints, and save your business thousands of dollars.


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